Privacy Policy
Last Updated: January 5, 2026
Body Elite Physical Therapy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.bodyelitephysicaltherapy.com.
Table of Contents
- Information We Collect
- How We Use Your Information
- Third-Party Services
- HIPAA Notice
- Data Storage and Security
- Your Privacy Rights
- Children's Privacy
- Changes to This Policy
- Contact Us
1. Information We Collect
Information You Provide Directly
When you use our Call Back Request form, we collect:
- Name: To address you personally when we return your call
- Phone Number: To contact you back
- Inquiry Topic: Your selected reason for contact (e.g., "New Patient Inquiry," "Treatment Options," "Insurance Coverage")
Important Our call back form is designed to collect only basic contact information. We do NOT collect protected health information (PHI) through this website.
Automatically Collected Information
When you visit our website, we may automatically collect:
- Analytics Data: We use Vercel Analytics, a privacy-friendly service, to understand website usage and improve user experience. This service does not use traditional tracking cookies and is designed to be GDPR-compliant.
- Technical Information: Basic information such as browser type and device type to ensure our website functions properly.
Google Maps
Our website includes an embedded Google Maps widget in the footer to help you locate our office. When you interact with this map:
- Google may set local storage data on your device for map functionality
- Google may collect information according to their Privacy Policy
- You can view our location without interacting with the map to avoid data collection
2. How We Use Your Information
We use the information we collect to:
- Respond to Your Inquiries: Contact you regarding your call back request
- Improve Our Website: Understand how visitors use our site to enhance user experience
- Comply with Legal Obligations: Maintain records as required by law
We do NOT:
- Sell your personal information to third parties
- Use your information for marketing without your consent
- Share your information except as described in this policy
3. Third-Party Services
We use the following third-party services:
Resend
- Purpose: To deliver call back request notifications to our front desk
- Data Collection: Name, phone number, and inquiry topic from your form submission
- Privacy Policy: Resend Privacy Policy
Vercel Analytics
- Purpose: Website performance and usage analytics
- Data Collection: Privacy-friendly, cookieless analytics that comply with GDPR
- Privacy Policy: Vercel Privacy Policy
Google Maps
- Purpose: Display our office location
- Data Collection: May collect data according to Google's privacy policy
- Privacy Policy: Google Privacy Policy
4. HIPAA Notice
This website is NOT intended for transmission of protected health information (PHI).
If you are a current patient of Body Elite Physical Therapy:
- Do NOT submit medical information, treatment details, or personal health information through our website forms
- For matters involving your medical records or treatment, please contact our office directly at (540) 535-7222
- Your medical records are protected under HIPAA and maintained separately from this website
Our website's call back form is designed specifically to prevent submission of protected health information. If you need to discuss medical matters, please call our office or visit in person.
5. Data Storage and Security
We take reasonable measures to protect your information:
- Form submissions are transmitted securely via HTTPS encryption
- Email communications are processed through secure, professional email services
- We retain call back request information only as long as necessary to respond to your inquiry
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access: Request information about what personal data we have collected from you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Decline to provide information through our forms (though this may limit our ability to respond)
To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will indicate the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Body Elite Physical Therapy
Phone: (540) 535-7222
Address: 3052 Valley Ave Suite 101, Winchester, VA 22601
Email: bodyelitept@yahoo.com
For medical records requests or HIPAA-related inquiries, please contact our office directly during business hours.
This privacy policy is effective as of January 5, 2026.